Customer Support Specialist

Location: Athens, Greece
Employment Type: Full-time
Remuneration: Base salary + daily meal allowance + performance bonus potential

What You’ll Be Doing:

• Respond to incoming inquiries from customers of a well-known retail brand, delivering exceptional service.

• Provide accurate and complete information using internal tools and guided procedures.

• Identify opportunities to recommend relevant products or services based on customer needs (no cold sales).

What We’re Looking For:

• Fluent English (C1+), both spoken and written.

• Prior experience in customer service is an advantage.

• High school diploma or equivalent.

• Comfortable navigating computer systems and common software.

• Positive, professional, and eager to learn.

• Willingness to work consistent overnight shifts.

What You’ll Get:

• Competitive base salary

• Daily meal allowance

• Performance-based bonuses

• Flexible shifts to support work-life balance

• Generous annual leave (up to 25 days per year)

• Supportive leadership and inclusive team culture

• Opportunities for career growth and ongoing training

• A workplace that values community and giving back

Ready to elevate your customer service career with a global leader in outsourcing? Apply now and join a vibrant, international team in the heart of Athens!