Configuration Management Analyst

Work Location: Herndon, VA

Work Authorization: U.S. Citizenship required; must have an active Public Trust Clearance or above

Duties and Responsibilities:

• Performs Configuration Management tasks consistent with a software development environment.
• Under direction of the Configuration Manager, responsible for coordinating the details governing the submission of software releases to the customer’s IV&V and Production groups.
• Facilitates the orderly execution of the system configuration processes that support software deployments submitted to IV&V, including Change Requests and the preparation of the required Change Control documentation.
• Manages and maintains configuration management tools to support configuration identification, control, reporting, and delivery of custom and commercial-off-the-shelf (COTS) software products.
• Communicates with development teams as needed to help ensure the content within all documentation artifacts is accurate and of the highest quality.
• Is actively involved in the quality control process of the program to ensure software and documentation are delivered to IV&V and/or Production environments.
• Assess the workflows governing the release and configuration management processes employing lessons learned.
• Offer recommendations for improvements to the leadership team in the spirit of continuous improvement of the software release submission process.
• Participate in the agile ceremonies and interface with the Agile Development teams and other program staff as required.
• Clear and effective written and verbal communication skills, and a particularly a strong listener.
• The Configuration Management Analyst reports to the System Team Manager

Basic Qualifications:

• Bachelor’s Degree in a related field and 8-10 years’ of experience or Master’s Degree and 6-8 years’ of experience or high school diploma and minimum of 12 years relevant experience working in a software development environment.
• At least 2 years hands-on experience supporting aspects of the software development process in either a technical or administrative support role.
• Specific experience in quality control aspects within software development programs (e.g., Root Cause Analysis (RCA), process improvement, identification and tracking related quality metrics, participation in RCA sessions.
• Experience in the various aspects of software development, familiar developing and following process workflows, aware of software release governance policies.
• Fast learner, coherent thinker, clear communicator, able to gain a command of details across a broad area of responsibility.
• Comfortable advising and guiding members of the agile development teams to deliver the level of quality required for artifacts associated with each software release submission.
• Able to be diplomatic, but assertive, when needed in order to resolve dependencies and open items that are required to keep submission schedules on track.
• Experience and proficiency using the Microsoft Office suite of tools (SharePoint, Teams, Word, Excel, etc.), EWM, Confluence, Jira.
• U.S. Citizenship required; must have an active Public Trust Clearance or above (i.e., Secret or Top Secret).

Preferred Qualifications:

• Experience working in a large software development program
• Experience working with Agile development methodology (preferably SAFe).
• Any experience as a software developer using any technology will be viewed as favorable for this role.
• Experience supporting SAFe agile development any tools such as JIRA, Rally, VersionOne, Confluence.
• Familiar working within a program that utilizes automation for software delivery via a DevOps pipeline.